Empowering Business Excellence
At Harness Consultancy, we specialise in empowering IT resellers to elevate their business performance through strategic optimisation. Our focus is on guiding resellers towards crafting a customer-centric business model that goes above and beyond their customers expectations.
Catalyst for business success
Katrina Yon is an accomplished sales and networking expert with a passion for driving success in others. With a wealth of experience under her belt, she excels at guiding individuals and organisations towards their goals. Katrina’s expertise lies in sales, where she combines her genuine drive for customer relationships and exceptional customer experiences.
OUR SERVICES
Building a Customer
Centric Business
Go-To-market Strategy
Developing a well defined Go-To-Market Strategy in order to gain understanding of target customer, establish joint sales and marketing efforts, & optimise resources.
Customer understanding
Creating a customer-centric business model requires a full understanding of your customer & a promoting a culture of customer service throughout the business.
Strategic marketing
Establishing a Strategic Marketing Plan to assist a business to differentiate itself from competitors, build trust with customers, increase brand awareness and loyalty.
Vendor
Alliance
Build strong vendor partnerships to enable a business to leverage the expertise, resources, and innovation of its partners to enhance customer value.
Sales
Enablement
Enable your sales team to build stronger relationships with customers, gain a deeper understanding of their needs & deliver valuable solutions.
Program
Development
Develop captivating sales programs with a tailored incentive structure to motivate top performers that is aligned to business growth.
Go-to-market STRATEGY
Developing a well defined GTM Strategy in order to gain understanding of target customer, establish joint sales and marketing efforts, & optimise resources.
CUSTOMER UNDERSTANDING
Creating a customer-centric business model requires a full understanding of your customer & a promoting a culture of customer service throughout the business.
strategic Marketing
Establishing a Strategic Marketing Plan to assist a business to differentiate itself from competitors, build trust with customers, increase brand awareness and loyalty.
Vendor
Alliance
Strong vendor alliance enables a business to leverage the expertise, resources, and innovation of its partners to improve product quality, reduce costs, and enhance customer value.
Sales
Enablement
Fully enable your sales team to build stronger relationships with customers, gain a deeper understanding of their needs & deliver personalised solutions that drive value.
Program Development
Crafting compelling Sales Programs to focus high achievers, create lasting business success
OUR BLOG PAGE
In the rapidly evolving landscape of technology, IT resellers find themselves at the crossroads of innovation and market demand. The secret to their success lies not only in the products they offer but also...
In the rapidly evolving landscape of technology, IT resellers find themselves at the crossroads of innovation and market demand. The secret to their success lies not only in the products they offer but also...