Create exceptional
Customer Experience

About Harness

Welcome to Harness Consultancy, where we excel in empowering IT businesses create a customer-centric business model that doesn’t just meet their customer expectations – it surpasses them.

With our guidance, we will establish the essential foundations, placing the customer at the heart of your operations. From refining your Go-To-Market Strategy and amplifying Customer Knowledge to crafting ingenious Strategic Marketing Plans, boosting Sales Enablement, and mastering Vendor Management

When these elements synchronise seamlessly, your business will unlock an unparalleled Customer Experience offer, that is not just about differentiation; but devotion.

Partnering with Harness Consulting means unlocking the full potential of your business. Prepare for improved customer retention, a surge in referrals, reduced acquisition costs, and accelerated revenue growth.

Let’s create your unique success story, together.

WORDS I LIVE BY

“We cannot become what we want by remaining what we are”

Katrina Yon:

Catalyst for
Business Success

Katrina Yon is an accomplished sales and networking expert with a passion for driving success in others. With a wealth of experience under her belt, she excels at guiding individuals and organisations towards their goals. Katrina’s expertise lies in sales, where she combines her genuine drive for customer relationships and exceptional customer experiences.

Before founding Harness Consultancy, Katrina held prominent roles with industry leaders such as HP, Acer Computers, and Hagemeyer Lifestyle Brands. Her ability to tackle challenges head-on with innovative problem-solving and meticulous planning has been instrumental in her remarkable achievements.

Katrina Yon:

Catalyst for
Business Success

Katrina Yon is an accomplished sales and networking expert with a passion for driving success in others. With a wealth of experience under her belt, she excels at guiding individuals and organisations towards their goals. Katrina’s expertise lies in sales, where she combines her genuine drive for customer relationships and exceptional customer experiences.

Before founding Harness Consultancy, Katrina held prominent roles with industry leaders such as HP, Acer Computers, and Hagemeyer Lifestyle Brands. Her ability to tackle challenges head-on with innovative problem-solving and meticulous planning has been instrumental in her remarkable achievements.

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During this time, she played a pivotal role in orchestrating major deals, optimizing vendor relationships, streamlining internal processes, and mentoring our Comwire National Sales Team.
Upon learning of Katrina's transition to her consultancy, I swiftly engaged to secure her ongoing services for Comwire. With 5 months of partnership with Harness Consulting, Katrina has instigated transformative shifts across our Sales Team, including management. Her extensive experience and diverse network have already delivered substantial advantages to Comwire, propelling our national company growth. - Rob Librandi, Director, Comwire IT Over the past 8 years, I've had the privilege of collaborating with Katrina during her tenure at HP Their expert guidance and deep industry knowledge have been instrumental in enhancing our sales efforts within the education sector. Their support in navigating the complexities of expanding our customer base in this field has been invaluable. We wholeheartedly recommend Harness Consultancy for any company looking to excel in targeted market expansion. - Liam Matthews, Director, Mediaform We are incredibly pleased with the results we've achieved through our partnership with Harness Consultancy. She knows the channel better than anyone and has helped a long and impressive list of Partners supercharge their sales and marketing functions. If you’re a Partner in IT B2B space, you should be having a conversation with Kat. Your business will thank you. - Tim Sands, Founder & CEO, Splendid Group Kat Yon is both a delight to work with and supremely effective. She knows the channel better than anyone and has helped a long and impressive list of Partners supercharge their sales and marketing functions. If you’re a Partner in IT B2B space, you should be having a conversation with Kat. Your business will thank you. - Tim Sands, Founder & CEO, Splendid Group Kat Yon is both a delight to work with and supremely effective.
During this time, she played a pivotal role in orchestrating major deals, optimizing vendor relationships, streamlining internal processes, and mentoring our Comwire National Sales Team.
Upon learning of Katrina's transition to her consultancy, I swiftly engaged to secure her ongoing services for Comwire. With 5 months of partnership with Harness Consulting, Katrina has instigated transformative shifts across our Sales Team, including management. Her extensive experience and diverse network have already delivered substantial advantages to Comwire, propelling our national company growth. - Rob Librandi, Director, Comwire IT Over the past 8 years, I've had the privilege of collaborating with Katrina during her tenure at HP Their expert guidance and deep industry knowledge have been instrumental in enhancing our sales efforts within the education sector. Their support in navigating the complexities of expanding our customer base in this field has been invaluable. We wholeheartedly recommend Harness Consultancy for any company looking to excel in targeted market expansion. - Liam Matthews, Director, Mediaform We are incredibly pleased with the results we've achieved through our partnership with Harness Consultancy. She knows the channel better than anyone and has helped a long and impressive list of Partners supercharge their sales and marketing functions. If you’re a Partner in IT B2B space, you should be having a conversation with Kat. Your business will thank you. - Tim Sands, Founder & CEO, Splendid Group Kat Yon is both a delight to work with and supremely effective.
OUR BLOG PAGE

  • The Power of Partnering

    By |Published On: October 10, 2023|Categories: Tips & Tricks|

    In the rapidly evolving landscape of technology, IT resellers find themselves at the crossroads of innovation and market demand. The secret to their success lies not only in the products they offer but also...

    In the rapidly evolving landscape of technology, IT resellers find themselves at the crossroads of innovation and market demand. The secret to their success lies not only in the products they offer but also...

    Read More
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