Create exceptional
Customer Experience

About Harness

Welcome to Harness Consultancy, where we excel in empowering IT businesses create a customer-centric business model that doesn’t just meet their customer expectations – it surpasses them.

With our guidance, we will establish the essential foundations, placing the customer at the heart of your operations. From refining your Go-To-Market Strategy and amplifying Customer Knowledge to crafting ingenious Strategic Marketing Plans, boosting Sales Enablement, and mastering Vendor Management

When these elements synchronise seamlessly, your business will unlock an unparalleled Customer Experience offer, that is not just about differentiation; but devotion.

Partnering with Harness Consulting means unlocking the full potential of your business. Prepare for improved customer retention, a surge in referrals, reduced acquisition costs, and accelerated revenue growth.

Let’s create your unique success story, together.

WORDS I LIVE BY

“We cannot become what we want by remaining what we are”

Katrina Yon:

Catalyst for
Business Success

Katrina Yon is an accomplished sales and networking expert with a passion for driving success in others. With a wealth of experience under her belt, she excels at guiding individuals and organisations towards their goals. Katrina’s expertise lies in sales, where she combines her genuine drive for customer relationships and exceptional customer experiences.

Before founding Harness Consultancy, Katrina held prominent roles with industry leaders such as HP, Acer Computers, and Hagemeyer Lifestyle Brands. Her ability to tackle challenges head-on with innovative problem-solving and meticulous planning has been instrumental in her remarkable achievements.

Katrina Yon:

Catalyst for
Business Success

Katrina Yon is an accomplished sales and networking expert with a passion for driving success in others. With a wealth of experience under her belt, she excels at guiding individuals and organisations towards their goals. Katrina’s expertise lies in sales, where she combines her genuine drive for customer relationships and exceptional customer experiences.

Before founding Harness Consultancy, Katrina held prominent roles with industry leaders such as HP, Acer Computers, and Hagemeyer Lifestyle Brands. Her ability to tackle challenges head-on with innovative problem-solving and meticulous planning has been instrumental in her remarkable achievements.

OUR BLOG PAGE
  • By |Published On: October 10, 2023|Categories: Tips & Tricks|

    In the rapidly evolving landscape of technology, IT resellers find themselves at the crossroads of innovation and market demand. The secret to their success lies not only in the products they offer but also...

    In the rapidly evolving landscape of technology, IT resellers find themselves at the crossroads of innovation and market demand. The secret to their success lies not only in the products they offer but also...

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